IIFL Financial Support service Toll-totally free Helpline Count 24×7

The client service made because of the IIFL was commendable. IIFL have a loyal support service helpline to possess home loans. You could potentially name the newest IIFL customer care matter financial to own issues pertaining to lenders and commence problems getting lenders. In this article, you will see various ways getting in touch with customer service to own an enthusiastic Danielson loans IIFL home loan.

IIFL Financial Customer care Matter

IIFL Property Loans Limited are a part out of IIFL Money Limited and that’s one of the main home loan team in the industry. If you are planning to help you take advantage of a home loan away from IIFL, you can be certain off continuous assistance from IIFL Financial Customer care from trying to get the house loan so you’re able to solving one issues regarding our home mortgage.

IIFL Financial Customer care

• Call this new toll-free IIFL Financial Customer care Count 1860-267-3000, 7039-050-000 ranging from 9.31 was and 6.00 pm out-of Monday to help you Friday and you can anywhere between 9.29 am in order to 4.00 pm on the Saturdays. Brand new amounts aren’t functional with the Weekends and you may Public Getaways.
• You could potentially establish to IIFL Mortgage Support service in the having pointers otherwise any queries out-of lenders as well as to register a problem.
• You are able to consult a beneficial callback by giving the mobile count, email ID, and you will specifics of the query.
• You should buy touching the organization Office out-of IIFL Property Fund in the

• 1860-267-3000
• 7039-050-000

These number was toll-free but they are functional merely anywhere between nine.31 am in order to 6.00 pm off Monday to Saturday and between nine.31 am to 4.00 pm on the Saturdays. The number isnt operational to the Sundays and you can Public Getaways.

But there’s good chatbot solution on the internet site from IIFL Homes Money wherein their questions would be taken care of twenty four hours everyday. You can have a real time chat to manage your concerns.

Redressal off Grievances & Complaint Program

IIFL provides an elementary process of registering and you will disposal out-of problems/issues. Any of the adopting the steps would be modified to register a criticism out-of mortgage brokers.

• Call the latest faithful IIFL Customer service Amount Financial 1860-267-3000, 7039-050-000 anywhere between 9.31 are so you’re able to six.00 pm from Saturday to help you Saturday and you may between 9.30 am in order to 4.00 pm to your Saturdays. The latest quantity aren’t available on Sundays as well as on Public Holidays.
• You might check in new criticism online at the You will be provided that have a complaint reference matter which includes getting cited in the event the the latest criticism was escalated to higher profile.
• You could potentially get rid of the pointers/grievances regarding information/issues container that’s available at all IIFL Casing Fund twigs. The container could well be established at the periodical menstruation by Vigilance Officer, and also the grievances was forwarded with the Customer service team to own redressal.

A register is also maintained anyway IIFL Housing Finance twigs to own consumers to join up its problems. The brand new sign in might be assessed because of the Vigilance Officer during the normal periods therefore the problems is forwarded on Support service People getting resolution.

Redressal processes and period of time

Getting complaints registered at the twigs, an acknowledgement will be given in this a week plus the designation and you will title of formal evaluating the newest ailment. If the problem is registered through the devoted helplines and/or IIFL Financial Customer care, an ailment resource number will be provided, and also the customers might be told concerning the progress.

IIFL Housing Funds Limited will comment the problem and certainly will post a last answer or request subsequent day with explanations. It is complete within 6 months on the date off acknowledgment of your issue. When your redressal provided at this height is not high enough, the consumer might possibly be informed towards procedure for escalation out-of the difficulty to raised profile.

The newest matrix for escalation of your grievance if the resolution given in the branch peak is not satisfactory is offered below

Top step one: In the event the a keen acknowledgement of one’s criticism received is not offered inside 7 days or if perhaps the brand new resolution is not as asked, you can improve an internet request otherwise submit the situation into grievances redressal manager Sugandha Kochar from the or send good created image to help you

Peak dos: When there is no effect regarding the over route within this fourteen months or if perhaps the latest response is unsatisfactory then you may make to the nodal officials appointed location-smart to redress problems at the their respective Email IDs.

You will have to offer the latest grievance reference offered. You can also get in touch with the brand new nodal place of work cluster regarding Friday to Tuesday between 9.30 in the morning to help you six.00 pm from the contacting the brand new numbers

Peak step 3: Should your resolution provided with the above mentioned route try discouraging next you might elevate the challenge next one stage further from the writing in order to

Town Smart IIFL Mortgage Part Workplace Target

There are twigs out of IIFL Construction Funds nationwide. Listed here are branches in a few of the major locations into the the country.